PRIN ICT (Pty) Ltd (Registration Number 2015/046968/07), trading as PRIN ICT, is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy explains what information we collect, why we collect it, and your rights over it.
Who we are
PRIN ICT (Pty) Ltd is an ICASA-licensed network and service provider (Licence Numbers 1133/CECNS/SEPT/2018 and 1133/CECS/SEPT/2018), based at Plot 544 Sakabuka Avenue, Derdepoort, Pretoria, Gauteng, South Africa. Our website address is https://prin.co.za.
What personal data we collect and why
Contact and enquiry forms
When you submit an enquiry, quote request, or contact form on this site, we collect the information you provide (such as your name, email address, phone number, and the details of your enquiry) so we can respond to you and, where relevant, prepare a quote or provision a service.
WhatsApp and direct contact
If you contact us via WhatsApp, phone, or email, we retain that correspondence for the purpose of responding to you and maintaining a record of the interaction.
Cookies and analytics
This site uses cookies for basic functionality and may use analytics tools (such as Google Analytics or Google Tag Manager) to understand how visitors use the site, so we can improve it. Analytics data is aggregated and is not used to personally identify you.
Existing customers
For customers of our connectivity, voice, CCTV, or IT services, we collect and retain the information necessary to provision, bill, support, and maintain those services, including installation address, account, and technical/network information.
Who we share your data with
We do not sell your personal information. We may share information with service providers who help us operate our business (such as hosting, billing, or communication platforms), and where required by law or a lawful request from a regulatory or law enforcement authority. Any third party we share data with is required to protect it to at least the same standard as this policy.
How long we retain your data
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, to comply with our legal, tax, and regulatory obligations (including ICASA requirements applicable to licensed operators), or to resolve disputes.
What rights you have over your data
Under POPIA, you have the right to request access to the personal information we hold about you, request that it be corrected or updated, request that it be deleted (subject to our legal retention obligations), and object to certain processing of your information. To exercise any of these rights, contact us using the details below.
How we protect your data
We take reasonable technical and organisational measures to protect personal information in our care against loss, unauthorised access, and disclosure.
Your contact information / Information Officer
For any questions about this policy or to exercise your rights under POPIA, contact us at:
PRIN ICT (Pty) Ltd
Plot 544 Sakabuka Avenue, Derdepoort, Pretoria, Gauteng, South Africa
Tel: 012 006 1040
Email: sales@prin.co.za
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page.